J. Philip's Westchester Real Estate Blog: Never Say NO to a Low Offer

Commentary from J. Philip Faranda, REALTOR, top-producing independent Broker-Owner in Briarcliff Manor, Westchester County, NY. I serve the Hudson Valley, including Westchester, Putnam, Rockland, & Dutchess Counties. I had the privilege of closing 100 clients & customers in 2007-2008.

Never Say NO to a Low Offer

I submitted an offer from a buyer client on a property listed with a very respected company this past Wednesday. It was a low offer to be sure, but that is not uncommon. The property has been listed for quite a while; 250 days as a matter of fact. It is vacant and needs updating everywhere. The listing agent never acknowledged receipt until I called her Friday. She was less than enthusiastic. I didn't care. Get me an answer. 

We spoke again today, and the answer was NO. 

No counter offer, no attempt to negotiate, just "too low, try again." This is extremely foolish. It is the nature of buyers to come in low in this market; to take that personally is ill advised. Even if you are angered at a low offer, you count to 10 and negotiate. So guess what? My buyer is now unhappy. 

It isn't terribly wise to antagonize buyers in this market when you haven't sold in 8 months. MLS records have this agent as having exactly 12 closings since January 1, 2007. It's no wonder. In speaking with her, I told her that I wished she had advised her people to make a counter offer. It would cost them nothing to do so. She said that it cost nothing to not make a counter either, but she seems to not grasp that it costs her client a possible sale.

I sent her an email of a listing I sold this past summer which had a lowball offer that my seller client wanted to outright deny. I told him to counter it and that I'd bring it home. A week later we had an accepted offer of $285,000 on a $299,000 listing when the initial offer was just 240. That's negotiation. We erred on the side of possibility. 

The smart thing to do with any low offer, even one of 50 cents on the dollar (ours, for the record, was far higher), is to make a counter offer. The name of the game is dispassionate, business-like negotiation. That is what makes minds meet. Never say NO. You can't sell the property when you say no. Make a counter offer, even if it galls you. You might be very glad you did. 

 

J Philip Real Estate

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9 commentsJ Philip Faranda • January 16 2010 10:51PM

Comments

I dont get it either, too many agents stand in the way of negotiating a deal when the should be helping it.

Posted by James Lyon (Vista Pacific Realty) 6 months ago

Hi Phil-

We have successfully negotiated some pretty silly offers this past couple of years.  I NEVER throw one out.

--Sara in San Antonio

Posted by iTexas Realty Co. 6 months ago

Perhaps it was the Seller and not the Agent who chose to ignore your offer.  I agree, a good Agent always encourages a counter offer.  However, sometimes there are stubborn clients who simply don't want to budge.  Their problem!  Sometimes it's best to fire those clients!

Posted by Melinda Peterson Grants Pass Southern Oregon Real Estate Cafe (Real Estate Cafe) 6 months ago

Melinda,

I'm sure it was the seller. The agent is not advising them, she's just being a carrier pigeon. You have a break a sweat sometimes. 

Posted by J. Philip Faranda (J. Philip LLC) Westchester County NY 6 months ago

We just have to present all offers & try to help sellers understand that without the contract we have nothing to negotiate the sale of their home.

Posted by Cindy Claflin, ABR Century 21 R.A.N Mesa AZ (Century 21 R.A.N Realty) 6 months ago

We should always advise the seller to counter. I actually witnessed an offer (not my seller or buyer) where the seller was offended by a low offer and to express their disapproval countered significantly above the original asking price. Hmmmm...wonder what that proved?

Posted by Joe Cuchiara (Higher Ground Real Estate) 6 months ago

Joe- it proved why they remained unsold. 

Posted by J. Philip Faranda (J. Philip LLC) Westchester County NY 6 months ago

It is our job to present all offers. I am surprised at some agents who say they do not want to waste their time.

Posted by GITA BANTWAL, REALTOR BUCKS COUNTY, PA HOMES (ReMax Centre Realtors) 6 months ago

WOW! This agent needs to review why they are in the real estate business with an open mind.  I had an offer on a property that was way too low and the seller countered with $25,000.00 above the listed price and what do you know the so called buyer countered with a full price offer. Contract Accepted.  This was as Joe's example above but it turned out great.  The buyer could have offered $15,000. under list to start with and that would have been accepted as well.

Posted by Don Eichler (Eichler Properties) 6 months ago

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