J. Philip's Westchester Real Estate Blog: The Sale Killer Who Made Me Smile

Commentary from J. Philip Faranda, REALTOR, top-producing independent Broker-Owner in Briarcliff Manor, Westchester County, NY. I serve the Hudson Valley, including Westchester, Putnam, Rockland, & Dutchess Counties. I had the privilege of closing 100 clients & customers in 2007-2008.

The Sale Killer Who Made Me Smile

All agents have stories of a first time home buyer who brings a relative to see the property, only to have the them kill the sale via skepticism, negativity or just sowing the seeds of doubt. It is part of the business. I've never enjoyed it, obviously, but today something happened that made me smile in spite of myself. 

A nice young lady looking for her first co op asked me to schedule a 2nd showing on a unit in the same complex where her friend bought. The place needed work, but we thought it might be worth it for the right price. When we met up this morning, she told me her father would be along soon. I didn't give it much thought one way or the other. 

When he arrived, we shook hands and she started to show him around. 

He hated the place. 

But here's the thing: he wasn't a jerk about it. As a matter of fact, the guy struck me as as incredibly sincere and authentic. He actually made me think of how I'd see a place my own daughter might consider buying, and how I'd evaluate it myself. He was concerned for her safety, first and foremost, with a sliders to a patio facing a busy street on the ground level. He was also concerned about her experience of ownership with the layout and repairs needed.

I couldn't find fault with anything he said. He doesn't owe me a fast commission, he owes his daughter his best judgment. We chatted a bit about his 5 children, all grown, 3 of whom are daughters. There was no pretense about this man. The job was to watch out for his kid, period. 

When we were done, she asked me about another complex. Nothing was really lost, and as a matter of fact I'm richer for the experience. I hope she brings him the next time.  

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7 commentsJ Philip Faranda • January 10 2010 09:33PM

Comments

Philip, glad to hear you were able to get some good out of such a scenerio.  Dad's can be tough on realtors.    Thanks for sharing.  -----Gloria

Posted by Doug Durren and Gloria Todor - South Eastern Pennsylvania (Century 21 Absolute Realty ) 6 months ago

Hello Philip - What a great story.  I'm sure y'all will find the right place for her.  Good luck!

Posted by Andy Chaudoir (Professional Inspection Services - Georgetown, Texas) 6 months ago

Philip - a father's approach and viewpoint are often quite a bit different. Not a bad deal killer.

Posted by Mike Saunders - Athens, Ga & Surrounding Communities (Keller Williams Realty - Greater Athens) 6 months ago

Philip,

He sounds like a concerned dad, you found a common ground with him and I think this younger generation want their parents involved in the process, smart move on your part.

Posted by Liz Wallace (Century 21 Sherlock Homes) 6 months ago

When you put yourself in the buyers shoes it does change perspective - way to go dad! Every girl needs a dad like that!!! Thanks for sharing!

Posted by Marilyn Harrell (Century21 Smith-Miller, Inc.) 6 months ago

I always tell buyers how smart they are for bringing their relatives for a second showing, and I tell the relatives how wise they are to check it out. Which is true. So, I haven't had any major problems. Besides, it gives me a chance to meet more people who might refer other business to me or possibly hire me themselves. There's little downside to it. I mean, if they were to spot something that I had missed, I'd want to know about it.

Posted by Elizabeth Weintraub, Short Sale Agent, Land Park, East Sacramento 916-233-6759 (Lyon Real Estate) 6 months ago

Phil, this guy sounds like a great dad.  When I am working with younger people, I sort of take on that role anyway.  It's nice that you didn't mind.  It shows your character, which I've come to know is quality.  xxoo

Posted by Susan Mangigian, West Chester PA Realtor RE/MAX Preferred, ABR (RE/MAX Preferred, West Chester, PA, RS152252A) 6 months ago

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